OVS POLICY CENTRE

Simple rules. Clear expectations.

We keep the entrance to learning simple. Short commitments appear only when they matter; this page keeps the full framework available whenever you want to review it.

Current policy version: 2026.09.v1

The LMS records the policy version and context accepted for accounts, enrolments and payments.

Learner Account Commitment

Your account is personal. Keep your details accurate, protect your password, and never share or transfer paid course access.

Practical rule

Keep your account private and accurate. Paid access belongs to the learner account that completed the purchase.

Course Enrolment & Participation

Your enrolment gives your verified account personal access to the selected programme and its learning records.

Practical rule

Use the LMS for its intended learning purpose and follow the stated requirement for this area.

Assessment Integrity

Complete assessments honestly and independently. Do not submit another person’s work or bypass completion requirements.

Practical rule

Use the LMS for its intended learning purpose and follow the stated requirement for this area.

Certificate Policy

Certificates are issued after qualifying completion and assessment. Each certificate carries an OVS Authorized Issuer Mark and online verification record.

Practical rule

The certificate is a completion credential with an online verification record and issuer mark.

Payment, VAT & Commercial Terms

Checkout shows the applicable price, promotion, taxable amount, VAT and total before payment. Nigerian taxable purchases use the current 7.5% standard VAT rate.

Practical rule

The checkout amount is the amount to pay. Nigerian taxable purchases show VAT separately before payment.

Refund & Cancellation

Refund or cancellation requests are handled according to the commercial terms shown for the programme and the payment status.

Practical rule

Use the LMS for its intended learning purpose and follow the stated requirement for this area.

Promotions & Discounts

Promo codes are subject to their stated dates, course scope, usage limits and learner limits and cannot be transferred unless the campaign says otherwise.

Practical rule

Use the LMS for its intended learning purpose and follow the stated requirement for this area.

Privacy & Data Use

The LMS stores information needed for accounts, payments, learning progress, assessments, security, support and certificate verification.

Practical rule

Use the LMS for its intended learning purpose and follow the stated requirement for this area.

Learner Conduct & Acceptable Use

Use the LMS lawfully and respectfully. Do not abuse accounts, disrupt the service, or attempt to bypass security controls.

Practical rule

Use the LMS for its intended learning purpose and follow the stated requirement for this area.

Learning Content & Intellectual Property

Course materials are for personal learning use. Do not reproduce, resell, publish or redistribute protected content without permission.

Practical rule

Use the LMS for its intended learning purpose and follow the stated requirement for this area.

Platform Availability & Support

The LMS aims for continuous access, but maintenance and third-party services can occasionally affect availability.

Practical rule

Use the LMS for its intended learning purpose and follow the stated requirement for this area.

Need help?

If a policy or payment decision is unclear, contact the LMS administrator before proceeding. Policy updates are versioned and displayed here.

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