Organizational Friction · Professional

The Friction Factor

Identify hidden resistance before it becomes lost productivity.

A practical professional programme for finding, measuring, classifying and removing unnecessary resistance across people, processes, decisions and systems.

6 lessons5h 08m totalCertificate pathwayEnglish

Created by Samson Robert-Okorie

What you'll learn

Understand the core concepts and practical framework behind The Friction Factor.

Apply the ideas to real workplace situations using structured diagnostic thinking.

Recognise patterns, causes and improvement opportunities before recommending action.

Use practical exercises and assessments to turn learning into workplace application.

COURSE CONTENT

2 modules · 6 lessons · 5h 08m

A structured professional curriculum. Expand a module to see the lesson sequence.

1. Module 1 — The Friction Factor3 lessons

1.1 The Hidden Cost of FrictionVideo · 34 min Preview

1.2 People, Process and System FrictionReading · 36 minIncluded

1.3 Module 1 Knowledge CheckQuiz · 18 minIncluded

2. Module 2 — Diagnosing Productivity Drains3 lessons

2.1 Decision Delays and BottlenecksVideo · 36 minIncluded

2.2 Duplicate Work and ReworkReading · 36 minIncluded

2.3 Final AssessmentQuiz · 38 minIncluded

Requirements

No specialist software or technical background is required.
An interest in organisational performance, people, leadership or business improvement.
A willingness to examine real organisational situations and apply the frameworks taught.

Description

A practical professional programme for finding, measuring, classifying and removing unnecessary resistance across people, processes, decisions and systems.

This programme is designed to move beyond theory. You will work through structured lessons, practical observations, reflection activities and assessments so the concepts can be applied to real organisational situations.

YOUR INSTRUCTOR

Samson Robert-Okorie

Founder & CEO, Flowvim Limited

Certified Business Consultant · Human Resources Practitioner · Organizational Development Specialist · Performance Management Advocate

Samson Robert-Okorie is a business and organizational development professional with over 10 years of experience working at the intersection of people, processes, performance and business results. He is the creator of OVS Enterprise and the developer of practical approaches for understanding organizational vital signs, diagnosing operational friction and improving organizational health. Through Flowvim Limited, he supports founders, executives and organizations with HR management, organizational development, performance management, training, process audit and business improvement.